Customer Service

Delivery

Ireland

Standard charges are €5 for delivery in Ireland

Outside of Ireland

Additional costs may be incurred when ordering from outside of Ireland.  For outside of Ireland prices will vary depending on the size and weight of parcel, please email us on jokersjournal@gmail.com if you wish us to quote prices for delivery outside of Ireland.

Returns Policy

If you are not 100% satisfied with your product you may return it, in mint condition and in original packaging with no markings, within 10 days from the date of purchase. Once we have received and inspected the product/s, and are satisfied that they are in their original condition, we will issue you a full refund.  You will be liable for any postage & packaging costs incurred.  Please contact jokersjournal@gmail.com to arrange a return.

However, in the case where an item arrives damaged or not fit for purpose, we will issue you with a full refund plus the cost of any postage costs incurred by you (we will require proof of postage). Once we receive the faulty goods (along with any photographic evidence you deem necessary) plus proof of postage within 10 days from the date of purchase, we will issue your refund.  Please contact jokersjournal@gmail.com to arrange a return.

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